Performance Pledge in 2024

For trade marks under the Trade Marks Ordinance (Cap. 559)
Time taken to issue first letter for 92% of trade mark applications during deficiencies checking stage 3 months
Time taken to provide first response for 97% of trade mark applications 2 months
Time taken to provide second response for 82% of trade mark applications 3 months
Time taken to deliver 97% of hearing decisions on trade marks 6 months
For patents under the Patents Ordinance (Cap. 514)
Time taken to process 98% of standard (re-registration) patent applications concerning minimum requirements 10 days
Time taken to process 95% of standard (original grant) patent applications concerning minimum requirements 10 days
Time taken to process 95% of short-term patent applications concerning minimum requirements 10 days
Time taken to process 95% of standard (re-registration) patent applications concerning formal requirements 4 months
Time taken to process 95% of short-term patent applications concerning formal requirements 3 months
For designs under the Registered Designs Ordinance (Cap. 522)
Time taken to process 99% of design applications concerning minimum requirements 10 days
Time taken to process 95% of design applications concerning formal requirements 4 months

We may not be able to achieve these standards if the application or its supporting document is not in order, or if it is necessary to seek clarification and/or additional evidence in support of the application.

Our actual performance is as follows:

2022
(%)
2023
(%)
2024
(up to 31.5.2024)
(%)
For trade marks under the Trade Marks Ordinance (Cap. 559)
Issuing first letter for trade mark applications during deficiencies checking stage within 3 months 99 97 98
Providing first response for trade mark applications within 2 months 99 99 99
Providing second response for trade mark applications within 3 months 82 83 91
Delivering hearing decisions on trade marks within 6 months 100 100 100
For patents under the Patents Ordinance (Cap. 514)
Processing standard (re-registration) patent applications concerning minimum requirements within 10 days 99 99 99
Processing standard (original grant) patent applications concerning minimum requirements within 10 days 97 98 98
Processing short-term patent applications concerning minimum requirements within 10 days 98 97 96
Processing standard (re-registration) patent applications concerning formal requirements within 4 months 99 99 99
Processing short-term patent applications concerning formal requirements within 3 months 99 98 100
For designs under the Registered Designs Ordinance (Cap. 522)
Processing design applications concerning minimum requirements within 10 days 99 99 100
Processing design applications concerning formal requirements within 4 months 99 99 100